Apple Launches Repair Program for 2023 Mac Mini with M2 Chips

If you have a relatively new Mac mini that has recently stopped functioning, you are not alone. Apple has launched a worldwide service program for the 2023 Mac mini with M2 chips due to reports that “a very small percentage” of these units are experiencing power issues and may no longer turn on. The company has not disclosed the specific cause of these power issues. While the Mac minis powered by M2 chips were released in 2023, the affected units were manufactured between June 16, 2024, and November 23, 2024. Depending on the purchase date, some of these computers may be nearing the end of their one-year warranty.

Repair Program Details

Under this service program, Apple will repair the affected units even if they are beyond their warranty period, up to three years after their initial sale. To determine if your Mac mini is eligible for repair, whether you need it now or may need it later, you can enter your Mac mini’s serial number on the program page. Both Apple and its authorized service providers will repair your computer free of charge. However, if you have relocated to another country, please note that Apple may restrict or limit free repairs to the device’s original country or region of purchase.

Exclusions from the Repair Program

The latest Mac minis, which are not included in the repair program, are powered by Apple’s M4 and M4 Pro chips and were released last year. These models are half the size of previous versions and come equipped with 16GB of RAM, several USB-C ports, a headphone jack, a full-sized HDMI connection (supporting up to 8K 60Hz or 4K 240Hz), as well as an Ethernet port.

Conclusion

Apple’s proactive approach in addressing the power issues with the 2023 Mac mini models demonstrates its commitment to customer satisfaction. Users experiencing problems with their devices are encouraged to take advantage of the repair program to ensure their Mac minis are functioning properly.

This article originally appeared on Engadget at Engadget.