Anker Recalls Over One Million Power Bank Devices Due to Burn Risks

On June 12, Anker, a well-known manufacturer of charging devices, announced a recall of over one million of its popular power bank products. This decision was made following reports of potential burn risks associated with the devices. Consumers are urged to take immediate action regarding this recall.

Details of the Recall

The recall affects specific models of Anker power banks that have been identified as having a defect that could lead to overheating and, in some cases, cause burns. Anker has stated that the safety of its customers is a top priority, and they are taking this precautionary measure to prevent any incidents.

Models Affected

The affected models include:

  • Anker PowerCore 20100
  • Anker PowerCore+ 26800
  • Anker PowerCore Slim 10000
  • Anker PowerCore Lite 10000

Consumers who own these models are advised to check the serial numbers to determine if their device is part of the recall.

What to Do If You Own an Affected Device

If you have one of the recalled power banks, Anker recommends the following steps:

  1. Stop using the device immediately.
  2. Visit the official Anker website for further instructions on how to return the product.
  3. Follow the provided guidelines to receive a refund or replacement.

It is crucial for consumers to act quickly to ensure their safety and to facilitate the recall process.

Consumer Safety Measures

Anker has emphasized the importance of consumer safety and has implemented several measures to address the issue:

  • Conducting a thorough investigation into the cause of the defect.
  • Enhancing quality control processes to prevent future occurrences.
  • Providing clear communication to customers regarding the recall and safety measures.

In addition, Anker is working closely with regulatory authorities to ensure compliance and to protect consumers.

Company Response

In a statement, Anker expressed regret for any inconvenience caused by the recall and reassured customers that their safety is of utmost importance. The company is committed to resolving the issue promptly and effectively.

Conclusion

Consumers are encouraged to stay informed about the recall and to take the necessary steps if they own an affected Anker power bank. For more information, visit the official Anker website or refer to the recall notice.

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